Cookies Policy

Cookies are small text files that a website asks your browser to store on your computer, phone or tablet. When you return, the site can read those files and recognise your device. That is how a site remembers you are signed in, or which settings you chose last time.

Where this policy says cookies, we also mean similar technologies that do much the same job: browser local storage, the software kits built into our mobile pages, and small tracking pixels in e-mails and adverts. Everything set out below applies to all of them.

We use them for four broad reasons: to make the site work and keep your account secure, to understand how our pages perform, to remember the choices you make, and to measure our advertising. They also support the identity and age checks we are required to carry out as the holder of a gaming licence, and they help keep safer gambling tools such as deposit limits and time-outs working correctly while you play.

This policy sits alongside our Privacy Policy, which covers in more detail what we do with personal data, how long we keep it and what rights you have over it.

The cookies on our site fall into the four categories below. The cookie notice on the site uses the same four names, so you can match what you see there to what is described here.

Some of these cookies are set by us and some by the providers we work with, for example the companies that host our pages, supply our payment screens or provide our analytics. We do not list those providers here, because the list changes; the current one is shown by category in the cookie notice.

Strictly necessary cookies

These are needed for the site to function and cannot be switched off in our notice. They keep you signed in as you move between pages, protect your session against misuse, spread traffic across our servers, remember that you have already answered the cookie notice, and carry the information the cashier needs to complete a deposit or withdrawal. They also support account verification and the safer gambling limits recorded on your account.

Performance and analytics cookies

These help us see how the site is used so we can improve it: how many people open a page, which routes they take through the account area, where a page returns an error, and how long a page takes to load. The results are combined and looked at in aggregate rather than used to form a picture of one player's gambling.

Functionality cookies

These remember choices you make so the site behaves the way you expect. Examples include your language and display settings, the layout you last used for game lists, the contents of a form if your connection drops, and a notice you have already dismissed.

Marketing cookies

These measure whether our advertising works and limit how often you see the same message. They can record that you arrived from a particular advert, that you later opened an account, and how many times a promotion has been shown to your browser. We do not knowingly direct gambling advertising at anyone under 18 or at anyone registered with GamStop.

You can change your choices whenever you like, and you do not need to contact us to do it.

In the cookie notice on the site

1. Open the cookie settings from the notice shown on your first visit, or from the cookie settings control in the footer of any page.
2. Turn each optional category on or off. Strictly necessary cookies stay on, because the site cannot run without them.
3. Save your choices. They apply to the browser and device you are using at the time.
4. Return to the same control to change your mind. You can withdraw consent as easily as you gave it.

In your browser or device settings

Every current browser lets you block or delete cookies, usually under a privacy or security heading in its settings menu. You can normally block all cookies, block only third-party cookies, clear what is already stored, or have the browser delete cookies each time you close it. Mobile devices also carry a separate setting that limits advert tracking across apps.

You are free to block cookies, but parts of the site depend on them. If strictly necessary cookies are turned off or deleted, you should expect the following.

• You may be unable to sign in, or you may be signed out each time you open a new page.
• The cashier may not complete a deposit or withdrawal, because the request loses the session it belongs to.
• Account verification can stall partway through, as the steps you have already finished are not carried over.
• Safer gambling tools, including deposit limits, loss limits, reality checks and time-outs, may not display or apply as they should.
• Settings such as language and layout will reset on every visit.

Blocking optional cookies has a smaller effect. The site still works, but your settings are not remembered between visits, and our figures on how pages perform become less complete, which makes faults slower for us to find.

We update this policy when the cookies we use change or when we are required to. The version published on this page is always the current one.

If you want to know more about a particular cookie, want a category explained, or wish to raise a concern about how we use cookies, write to support@casinomecca.co.uk or use the live chat on the site. Our team can also point you to the right setting in your account.

For wider questions about your personal data, including a request for a copy of what we hold or an objection to how we use it, contact privacy@casinomecca.co.uk. Please write from the e-mail address registered to your account so we can match your message to it, and note that we may ask you to confirm your identity before acting on a data request.