Mecca Casino Withdrawal: How to Cash Out and How Long It Takes

A withdrawal takes a few seconds to set up. You choose the amount, confirm the method and we send it on its way. Your account needs to be verified before the first payout leaves us, so it is worth getting that out of the way early.

1. Open the cashier in your account

   Sign in first, then go to the cashier and choose the withdraw option rather than deposit.

2. Pick the method and the amount

   The minimum is £10. We show you the methods available on your account, which are normally the ones you have already paid in with.

3. Confirm the request

   Most requests are processed instantly. If we need identity documents first, we will tell you what to send and your balance stays safe in the meantime.

4. Wait for it to land

   Through Fast Withdrawals the money is in your bank within about 15 minutes. Card payouts outside that service take 1-3 working days.

Fast Withdrawals cover all major UK banks and PayPal. When your method is on that service, the payment is processed instantly and reaches you in roughly a quarter of an hour, evenings and weekends included. Visa and Mastercard payouts that are not enabled with Fast Withdrawals follow the slower card route.

Credit cards and American Express cards are not accepted for payments at all, including through Apple Pay, so they never appear as a payout route. Everything you take out of your Mecca Casino account goes by debit card, bank, PayPal or cash at a club.

There is no withdrawal limit, so a big win comes out in one go rather than in weekly instalments, and there is no cap on what you can win in the first place. We do not charge for withdrawals or for deposits.

If your balance sits just under £10, you can either keep playing or add to it before requesting a payout. Your bank or card provider may show the payment a little later than we send it, depending on how quickly it posts incoming credits.

We pay out to the same method you deposited with. Requests are handled under a net deposit policy: for each method we look at what you have paid in minus what you have already taken out. Where you have used several methods, the payout goes to the one with the highest net deposit value.

That keeps the money travelling back along the route it came from, which is what your bank and ours both expect. If you deposited with a method that cannot receive a refund, a payout to a different destination can need a deeper identity check before we approve it, so allow a little extra time in that case.

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One practical point about PayPal: it is available for deposits and for fast withdrawals, but not for a very first deposit. If you start with a debit card and later add PayPal, both can end up as live options on your account, and the net deposit figures decide which one we use.

Mecca Cash Out lets you pick your money up in person at any of our 86 clubs instead of waiting for a bank transfer. It is listed at £100, you arrange it by contacting our support team, and you collect before 9pm on the same day.

• Contact the support team and ask for a Mecca Cash Out withdrawal
• Bring your Mecca Club membership card
• Bring valid photo identification in your own name
• Arrive at the club before 9pm on the day the cash out is arranged

The card and the ID matter as much as the request itself: we hand the cash over only to the account holder. If you cannot get to a club in time, the ordinary bank or PayPal route is still open and usually quicker.

We are licensed and regulated in Great Britain by the Gambling Commission under account number 57924, and part of that is knowing who we are paying. We may ask for information or documents to confirm your age, identity and financial circumstances, such as a passport and a proof of address. Those checks can come before, during or after a promotion.

While a check is open, the account can be suspended for a short time and payment of the balance held back until the verification is completed. Nothing is lost; the balance stays where it is and the payout continues once we have what we need. Sending clear, in-date documents the first time is the quickest way through.

• Age: play is for over-18s only, confirmed by document checks
• Identity: a passport or similar photo document in the name on the account
• Address: a document showing the address registered with us
• Security: your account and payment details travel over industry-standard SSL encryption, and we never sell or rent your details

Your cash balance can be withdrawn at any time. Bonus funds cannot, and winnings sitting in the bonus balance only become withdrawable once the wagering attached to them is met. Our Welcome Package of up to £5,300 plus 300 free spins carries 35× wagering, a £10 minimum deposit, a maximum bet of £5 per spin and 30 days to finish.

The maths is straightforward: at 35×, £40 of bonus funds means £1,400 of qualifying play before those bonus winnings turn into cash you can take out. Wagers come from your cash balance first and then from bonus, with bingo bonuses the exception, as the bingo bonus is used ahead of cash. When one wager mixes cash and bonus money, the winnings are credited proportionately to each balance.

Not everything comes with strings. Cash prizes from Kong's Barrel Blast carry no wagering requirement and can be played on any game, and Lucky Rush leaderboard prizes have no wagering on them either, so they reach your withdrawable balance straight away.

Most payouts go through without anyone touching them. When one takes longer, it is nearly always one of a handful of ordinary reasons, and each has a simple fix.

1. Verification still open. Send the documents we ask for and the request carries on from where it stopped.
2. A name that does not match. The payment method has to be in the name registered on your account.
3. A payout aimed at the wrong method. Under the net deposit policy the money returns to the method you have paid in with most, so the destination may not be the one you picked first.
4. A card outside Fast Withdrawals. Visa and Mastercard payouts on the slower route take 1-3 working days rather than minutes.
5. Under £10. Requests below the minimum cannot be processed.

One more thing worth knowing: wagers affected by an error, interruption or malfunction do not count, and winnings or bonuses arising from them are not payable. It is rare, and it is the only situation in which a settled amount is adjusted.

Live chat is the fastest way to ask about a withdrawal, with replies in around two minutes. Telephone and email are also there, with responses in about 24 hours, and Mecca Cash Out is arranged through the support team. Transactions appear on your statements as "MECCABINGO", which is handy to know if you are matching a payment up with your own records.

Gambling is entertainment and it carries real risk, so the tools for keeping control sit in the same account as the cashier. You can set gross deposit limits per day, week or month, net deposit limits to cap losses over a period, and loss limits. Reality checks remind you how long a session has run, from every 15 minutes up to once an hour.

• Take a Break: lock the account from 24 hours up to 6 weeks
• Self-exclusion: lock the account from 6 months up to 5 years
• Deposit and loss limits: set them per day, week or month
• Safer gambling team: reachable 24 hours a day by support line and online chat

Play is for over-18s only, one account per person, and in your own name for your own benefit. Keep your password to yourself and your contact details up to date so we can reach you about a payment.